Find quick answers to your questions below...

ORDER STATUS • Did my order go through? • Exchanging a product • Has my order shipped/when will my order ship? • I received a damaged or defective item • I received the wrong product • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • My product is missing parts. • When will my backorder arrive? MY ACCOUNT • Login trouble? • How do I create an account? • How do I edit my account information? • I forgot my password. SHIPPING AND RETURNS • Details On Shipping • RETURNING PRODUCTS - OUR RETURN POLICY • Shipping 2024 • Shipping Time Frames - Ship to your College/University, Home, PO Box or Work Address

INTERNATIONAL SHIPPING • Can I ship internationally? • What are my payment choices? GUARANTEES • Low Price College Dorm Supplies • Privacy Policy • Security PRICING AND BILLING • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged? BUYER'S GUIDE • • How can I subscribe or unsubscribe to DormCo's weekly dorm deals email? • How do I buy/redeem a gift card? • How do I find a product? • How do I navigate the site? CONTACT US/ADDITIONAL SUPPORT • How do I contact you?